All items in the UK will be sent out via first class recorded delivery. All items outside of the UK and where applicable, the items will be sent out via International Signedfor. Both methods of posting are trackable and tracking can be sent if asked for. Damaged kits will be replaced if the damage has been caused via the manufacturers. Kits damaged in the process of reborning will not be replaced. All kits are checked via my dealers and myself before sending out but sometimes something can slip through the net and get overlooked.